FAQ's

 

What are the jewels made of?

The foundation of our pieces is ceramic material.  Depending on the glaze and the effect we aim to achieve we will use porcelain, white or brown clay. 

How long will it take for my necklace to arrive?

To be safe, give your piece 10-15 business days to get to you.  However, if it is a one-of-a-kind piece or something we have in stock we will ship it out ASAP.

How do I care for my necklace?

Shayla Cox Jewelry is hand made in Brooklyn, NY with love. Each piece is unique, and when treated with care will last forever. The ceramic part of the necklace can be wiped clean with mild soap and water.  All chains are brass and can always be polished back to their original splendor.

They seem fragile.. do they break easily?

Dahhhhling, think of wearing one of our pieces as if you are wearing chiffon.  Our pieces are totally wearable for everyday, but it is important to be conscious of their presence.

Ceramic material is very durable, like say a plate or a mug, but try not to drop it on a hard surface as it can break. 

Are the necklaces super heavy?

The necklaces aren't heavy at all!  People are always surprised when they pick them up.

Can I place a custom order?

We welcome custom orders.  As long as the aesthetic is still in line with the brand, we are willing to work with you if you have something special in mind.  Just email us at info@shaylacox.com and we can talk about what you would like.